I’m not getting a GPS fix. What should I do?

  • Ensure that GPS is turned on in the phone’s settings.
  • Ensure that you are in an open area and NOT inside a building.
  • Open the GPS Status app.
  • Keep the device static and DO NOT move around with it. If possible keep it away from any reflecting surfaces such as walls.
  • Monitor the status of the GPS data being received by the device in the GPS Status app.
  • If you still do not get a fix after 15-20 mins, relocate to a different spot a few meters away and try again.

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